accessibility

We are committed to helping guests with additional needs experience a spectacular and memorable visit to Blackpool Pleasure Beach

Health and Safety statement

Blackpool Pleasure Beach will do everything possible to ensure its guests have a safe and pleasurable visit.

However, certain rides and attractions in our park are physically demanding and vigorous. Pleasure Beach, therefore, reserves the right to refuse admission to any ride or attraction should we feel that there is an unacceptable risk to your safety or the safety of others should they participate.

Blackpool Pleasure Beach has been advised that in refusing to provide admission to rides and attractions on the grounds of health and safety, is not discriminatory and this is provided for in the Equality Act 2010. This view is endorsed by the HSE.

We hope that you understand and accept this statement, which is made in the interest of health and safety.

We also have a detailed guide listed on the AccessAble website.

This website provides in-depth, very detailed information and photographs for all of our venues and public access areas and includes images and information you may need for a visit to Blackpool Pleasure Beach. Click the image below to check out their website.

Further information and FAQ'S

All guests including those who are disabled are required to purchase an eTicket.

  • To do this you need to click the ‘Book Now’ link at the top of the page and purchase the amount of Adult or Juniors you require and claim your eTicket following the instructions provided.
  • There are no discounted rates for guests with disabilities.
  • We recognise that depending on a person’s ability, they may not be able to access all rides and attractions and that some guests may require a carer, if this is the case please see the Carer section below.
  • If a guest requires the assistance of a carer to access the rides then a single carer can be issued with admission to the park and rides for free.
  • The Carer Pass is not available online.
  • When booking your visit, all members of your party other than the carer(s) need to buy an eTicket in advance online.
  • Documentary evidence is required for a Carer Pass, which needs to be presented at the Ticket Centre upon arrival.
  • Carer Passes will only be issued at the Ticket Centre on the date of visit.

The documents we accept for guests requesting a Carer Pass are:

  • Letter confirming receipt of Disability Living Allowance (DLA)
  • Letter confirming receipt of Personal
  • Independence Payment (PIP)
  • A current and valid blue badge
  • If you feel you do require the assistance of a carer, however, do not have any of the above forms of documentation, if you bring a letter from your GP or Medical Consultant on headed paper that states the reason you need a carer with you. This does not need to be a letter of diagnosis.

All of the above must be used alongside a valid form of photographic ID for the named recipient and must be dated within 12 months.

For guests who have a recognised medical condition which prevents them from being able to queue for a ride or attraction, we offer an EasyPass service.

This service allows the disabled guest and one other person who has an eTicket to enter the ride via the exit or Speedy Pass gate. The ride staff permit access to the rides when safe to do so.

For more information on the EasyPass service, please see the EasyPass section below.

We do allow guests to bring Assistance Dogs or Guide Dogs.

We suggest contacting us in advance to arrange any visits with Assistance or Guide Dogs.

No other animals are permitted into the park. Please ensure that identifying paperwork for the Guide or Assistance Dog is provided and that they are harnessed at all times.

Both Guide or Assistance Dogs are not be allowed to accompany guests onto the rides, please ensure the dog is left with another member of your group and not left unattended at any time. Guests are responsible for cleaning up after their dogs at all times.

We have a number of wheelchairs for hire

Due to the limited number of wheelchairs we have, these can only be obtained in person on the day of your visit. A refundable deposit of £20 (cash only) is required, plus a £5 hire charge.

Please enquire at the Information Desk, located on the ground floor of the Ticket Centre, and one of our Ambassadors will check for availability.

Easypass ride access

We are committed to helping guests with additional needs experience a spectacular and memorable visit to Blackpool Pleasure Beach.
 

To help with this, we offer an EasyPass ride access service for guests who have a recognised medical condition which prevents them from being able to queue for access to a ride or attraction.

For guests who have a recognised medical condition that prevents them from being able to queue for access to a ride or attraction, we offer an EasyPass service.

Before entering the park we will help you with our EasyPass service and explain how it works.

This allows ‘the guest’ (who is unable to queue) and one other person to enter the ride via the exit or Speedy Pass gate, avoiding the main queue line.

The ride staff will check your EasyPass then permit entry when safe to do so.

For those who have used the EvE or E Wristband service before – EasyPass is the same scheme with some changes made to make this safe and fair for everyone.

**Please be aware, the following rides are not available via the EasyPass service:

  • Avalanche
  • Krusty Krab Order Up
  • Gallopers
  • Ghost Train
  • Alpine Rallye
  • Impossible
  • Thompson Carousel
  • Valhalla

If you or a member of your group has a recognised medical condition that prevents you or them from being able to queue for a ride, we can offer an EasyPass Wristband.

In order for you to be issued with an ‘EasyPass’ Wristband we will accept one of the following documentation as proof of eligibility:

  • Letter confirming receipt of Disability
  • Living Allowance (DLA)
  • Letter confirming receipt of Personal Independence Payment (PIP)
  • A current and valid blue badge
  • If you feel you are unable to queue however do not have any of the above forms of documentation, we can issue an EasyPass Wristband if you bring a letter from your GP or Medical Consultant on headed paper that states the reason you are unable to queue. This does not need to be a letter of diagnosis.

 

All of the above must be used alongside a valid form of photographic ID for the named recipient and must be dated within 12 months. If you do not have a photo ID please contact us in advance of your visit.

When you arrive at the Park, please head to the Ticket Centre.

From here we will be able to discuss your requirements for your visit and you will be able to collect or purchase your eTickets or Wristbands.

Follow these simple instructions to enjoy the rides.

We now provide the disabled guest (or their carer) with an EasyPass card. 

  • We issue the guest who requires the EasyPass with an EasyPass Wristband and any carers with a ‘Guardian Pass’ and an EasyPass card.
  • You then can enter Pleasure Beach using your EasyPass Wristband or Guardian Pass to scan at the entrance of the Park.
  • Choose which ride you wish to go on and head straight to the Speedy Pass entrance or exit of the ride you wish to go on.
  • You will be asked to show your EasyPass card to a member of our team.
  • The team member will then write the time you can go on the next ride using your EasyPass. (The time written is based on the estimated queue length of the ride you are about to go on.)
  • You will then be loaded onto the ride when it is safe and appropriate to do so.
  • Exit ride and repeat this process on other rides.
  • If you have filled up your EasyPass card, you can go to Guest Services located in the park for a new one.

 


 

Don’t worry if any of this sounds confusing – we will show you how to use the EasyPass service when you arrive at the Ticket Centre.

This service allows the EasyPass Wristband wearer and one other person to enter the ride via the exit or Speedy Pass gate.

Up to an additional 2 guests can be added for £5 per person.

Contact Us

We would strongly recommend that you contact us in advance of your visit.

We have a dedicated Accessibility Enquiry phone line here – 0333 003 2212

This phone line is available every day from 9 am – 5 pm.

Dialling 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards inclusive minutes on mobile phone tariffs.

Alternatively, you can send an email to access@pleasurebeachblackpool.com and we will aim to respond to you within 48 hours.