If you are unable to visit due to Covid-19 then we will transfer your booking to an alternative date free of charge or refund your booking.

Terms & Conditions

  • Valid on advance bookings for eTickets booked via blackpoolpleasurebeach.com for visits in 2021.

  • Requests for transfers and refunds due to Covid-19 must be requested at least 24 hours prior to your visit date.  Requests within 24 hours cannot be accepted.

  • For bookings not made directly with Blackpool Pleasure Beach please refer to your ticket seller’s terms and conditions.

  • Any refunds will be based on the original value of your booking.

  • Free transfers to alternative dates will be available to dates at the same price as your original booking.  If transferring to a visit date with a higher price additional charge/s apply.

  • Free transfers to alternative dates will be subject to available capacity on the date of your choice.

  • Any refunds will be paid back to the original card/payment type used to make the booking.  Once we have processed the refund your payment provider can take up to 5 days to process your refund back into your account.  Payments made via PayPal can take up to 30 days.

  • Date transfers can only be made to dates during the 2021 season.

  • This does not apply to Blackpool Pleasure Beach Season Pass holders.  Please refer to the specific terms and conditions for Season Pass holders.

Contact us

Please note that during lockdown we have a limited team working to respond to your questions and requests. We thank you in advance for your patience and understanding at this time.

To request a refund please email info@bpbltd.com with your booking reference and request and we will get back to you as soon as possible.

As soon as we have a confirmed date for when Blackpool Pleasure Beach can open for 2021 Season we will release details of how to transfer your booking to a date in the future.